Billing Terms and Conditions

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between The Outdoor District ("Company," "we," "us," or "our") and the customer ("Customer," "you," or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

• Prices: All prices for products and services are listed in USD and are subject to change without prior notice.
• Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express
• Express Checkout Options: Apple Pay, Shop Pay

2.3 Payment Due Date

• One-Time Purchases: Payment is due upon completion of checkout.

3. Invoicing

• Invoice Issuance: Invoices are issued electronically upon order completion.
• Delivery Method: Invoices are sent via email to the contact information provided by the Customer.
• Customer Responsibility: Customers must ensure that all billing information is accurate and up-to-date.

4. Disputed Charges

• Notification Period: Notify us in writing within 15 days of the invoice date for any disputed charges.
• Contact Information: Send disputes to customer@theoutdoordistrict.com, including the invoice number and details.
• Resolution: We will investigate and resolve billing disputes promptly.

5. Refunds and Credits

• Refunds or credits are provided in accordance with our Return & Refund Policy.
• Processing Time: Approved refunds will be processed to the original payment method within 5–7 business days.

6. Taxes

• Customer Responsibility: You are responsible for all applicable taxes, including sales tax and other similar charges.
• Tax Exemption: Provide a valid tax exemption certificate at the time of purchase if applicable.

7. Billing Errors

• Corrections: Billing errors will be corrected promptly.
• Overcharges: Refunds or credits will be issued for overcharges.
• Undercharges: We will invoice for any undercharged amounts.

8. Payment Security

• Data Protection: All payment information is handled securely in compliance with industry standards.
• Payment Processor: Payments are processed via Shopify Payments; credit card information is not stored on our servers.
• SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

9. Changes to Billing Terms

• Modification Rights: We reserve the right to modify these Terms at any time.
• Notification of Changes: Changes take effect upon posting on www.theoutdoordistrict.com.
• Acceptance of Changes: Continued use of our services constitutes acceptance of the updated Terms.

10. Limitation of Liability

• No Liability for Indirect Damages: We are not liable for indirect, incidental, special, consequential, or punitive damages.
• Maximum Liability: Our liability is limited to the amount paid by you for services in the six months preceding the event giving rise to the liability.

11. Governing Law

• Jurisdiction: These Terms are governed by the laws of Virginia, United States, without regard to conflict of law principles.
• Venue: Legal actions arising under these Terms will be brought exclusively in courts located in Henrico, Virginia.

12. Contact Information

For questions or concerns regarding billing, contact us:

• Company Name: The Outdoor District
• Address: 2807 N Parham Rd, Ste 320 #6886, Henrico, VA 23294, United States
• Email: customer@theoutdoordistrict.com
• Phone: (804) 361-9774
• Website: www.theoutdoordistrict.com

13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and The Outdoor District regarding billing matters and supersede all prior agreements.

Acknowledgment:
By using our services or purchasing products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.