FAQ Page

Shipping Time & Delivery:

  • Shipping times vary by product and brand.
  • Most orders are processed within 1–2 business days and delivered within 3–5 business days.
  • Unexpected delays may occur; any longer shipping times are noted on the product page.
  • Shipping Policy

Payment Options:

  • Accepts Credit/Debit Cards: Visa, Mastercard, American Express
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay
  • Payment Options

Return Policy:

Cancellation Policy:

  • Orders can be canceled before shipment for a full refund.
  • Orders shipped follow our Return & Refund Policy.
  • Cancellation Policy

The Outdoor District

  • Phone: (804) 361-9774
  • Email: customer@theoutdoordistrict.com
  • Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
  • Address: 2807 N Parham Rd, Ste 320 #6886, Henrico, Virginia 23294, United States

  • FREE SHIPPING IN USA

    Free shipping with every order

  • SATISFACTION GUARANTEED 

    If your order arrives defective or fails to

    function properly, you will receive a full 100% refund!

  • PREMIUM CUSTOMER SUPPORT

    Connect with us through live chat, email, or

    phone, and we will address any questions you may have!

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