Cancellation Policy

At The Outdoor District, we understand that plans can change. If you need to cancel your order, we strive to make the process as smooth as possible.

How to Cancel:

• Contact us as soon as possible at customer@theoutdoordistrict.com or (804) 361-9774
• We will attempt to cancel your order before it ships.

After Shipment:

• If your order has already been shipped, we are unable to cancel.
• You may return the item under our Return & Refund Policy for a refund.

Customer Support:

• Phone: (804) 361-9774
• Email: customer@theoutdoordistrict.com
• Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
• Address: 2807 N Parham Rd, Ste 320 #6886, Henrico, Virginia 23294, United States

We aim to respond within 24 hours. You can also use our contact form or live chat at the bottom-right corner of our website.